Last updated: January 30, 2025
Welcome to Rural Green Energy Pty Ltd (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, www.ruralgreenenergy.com, and any related services, tools, or applications (collectively referred to as the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. Please read them carefully before using our website. If you do not agree, you must not use the Service.
Words with capitalized initial letters have meanings defined below. The same meaning applies whether they appear in singular or plural form.
For the purposes of these Terms:
Company refers to Rural Green Energy Pty Ltd, located at 8 Lions Club Drive, Kelso 2795, New South Wales, Australia.
Service refers to the website and all services offered by the Company.
Products means any goods, items, or services available for purchase through the Service.
You means the individual or legal entity using or accessing the Service.
Content means any text, images, graphics, audio, or video provided by the Company or users.
By using our website, creating an account, or purchasing any product, you acknowledge that you have read, understood, and agree to comply with these Terms.
If you are using our website on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the Service after such updates constitutes your acceptance of the revised Terms.
You must be at least 18 years old to access or use this Service. By using the website, you confirm that you are legally able to enter into a binding contract under Australian law.
To use certain features, you may be required to register for an account. You must provide accurate, current, and complete information.
You are responsible for safeguarding your login credentials and all activity under your account.
We may suspend or terminate accounts that contain false or misleading information or violate our Terms.
We strive to ensure that all product descriptions, images, and details are accurate and up to date. However, we do not guarantee that all information is error-free, complete, or current.
All prices displayed are in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice.
Placing an order constitutes an offer to purchase products in accordance with these Terms.
We reserve the right to accept or reject any order at our sole discretion.
Payment for all orders must be made in full at the time of purchase using our secure payment methods.
By submitting payment information, you confirm that you are authorized to use the provided payment method.
We reserve the right to cancel any order if fraud, unauthorized activity, or a pricing error is suspected. You will be notified if your order is canceled.
We deliver products across Australia and to selected international destinations.
Delivery Time: Estimated delivery time will be displayed during checkout.
Delays: We are not responsible for delays caused by couriers, customs, or circumstances beyond our control.
Risk of Loss: Risk of loss and title for items pass to you upon delivery.
If you are not satisfied with your purchase, you may be eligible for a return or exchange under certain conditions.
Please review our Return Policy page for details on eligibility, timelines, and return procedures.
Refunds (if applicable) will be processed using the original payment method within 5–10 business days after we receive and inspect the returned item.
If you receive a damaged or defective product, please contact us immediately at Info@ruralgreenenergy.com with photos and order details.
All content available on this website—including but not limited to text, graphics, logos, icons, images, videos, and software—is the intellectual property of Rural Green Energy Pty Ltd or its licensors.
You may not reproduce, distribute, modify, or use any material from this website without our prior written consent.
You agree not to:
Use the website for unlawful purposes;
Transmit viruses, malware, or harmful code;
Attempt to gain unauthorized access to our systems or data;
Impersonate any person or entity;
Interfere with the operation, security, or functionality of the Service;
Use the website in a way that could damage the Company’s reputation.
Violation of these conditions may result in immediate suspension or permanent termination of your account.
To the fullest extent permitted by law, Rural Green Energy Pty Ltd shall not be liable for any:
Indirect, incidental, or consequential damages;
Data loss or service interruption;
Damages resulting from unauthorized access or use of our systems;
Any other damages arising out of the use or inability to use the Service or Products.
Your sole remedy for dissatisfaction with our website is to discontinue using it.
Our website and all products are provided “as is” and “as available” without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that:
The website will be error-free or uninterrupted,
The content will always be accurate or current,
The Service will be free of viruses or harmful components.
You agree to indemnify and hold harmless Rural Green Energy Pty Ltd, its officers, employees, and affiliates, from and against all claims, losses, liabilities, damages, and expenses (including legal fees) arising from:
Your use or misuse of the Service,
Violation of these Terms,
Infringement of any rights of a third party.
Our website may contain links to external websites that are not owned or operated by us.
We are not responsible for the content, privacy practices, or activities of such third-party websites. Accessing them is at your own risk.
We may terminate or suspend your access to the Service immediately, without prior notice, if you:
Breach these Terms, or
Engage in fraudulent, abusive, or illegal activities.
Upon termination, your right to use the Service will immediately cease.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
These Terms shall be governed and interpreted in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in effect.
In case of any dispute, we encourage you to contact us first to seek an informal resolution.
If the dispute cannot be resolved amicably, it shall be submitted to the competent courts of New South Wales, Australia.
We shall not be liable for failure to perform any obligation under these Terms due to circumstances beyond our control, including but not limited to natural disasters, wars, strikes, or internet outages.
These Terms, together with our Privacy Policy and any other legal notices on our website, constitute the entire agreement between you and Rural Green Energy Pty Ltd regarding the use of our Service.
If you have any questions or concerns about these Terms and Conditions, please contact us:
By email: Info@ruralgreenenergy.com
By mail: 8 Lions Club Drive, Kelso 2795, New South Wales, Australia